What is an Expert Review?

July 25, 2017

When the barriers are too high to conduct user research, a user experience (UX) designer will use their own expertise to review a website.

That's the Expert Review, also known as the Expert Usability Review.

The review covers a range of usability topics:

  • Navigation
  • Content Organization
  • Labeling
  • Design Consistency
  • User Expectation
  • Visual Design
  • Readability
  • Task Analysis
  • Help and Support

Each of the above items is touched on by the UX designer. So, good or bad, the review documents the overall usability of the site.

While user research is ideal, the Expert Review can be the path to a higher quality minimum viable product without the expense.